IVR Solutions

IVR Solutions

Set up an IVR system to create a personalized, professional environment for your customers. Cater to their business needs smartly and deliver excellent customer service.

Communicate Professionally With Our IVR Solutions

FoxXglove enables you to deliver a faster and richer customer experience with smart IVR solutions. Our IVR service comes with diverse features empowering different businesses across different industries.

Zero Inverstment

  • No hardware, no maintenance
  • Pay for what you use, no unnecessary overheads
  • No contractual obligations
  • 24×7 free support
  • Fast & easy set up

Boost Sales & Build Relationships

  • Build a professional and credible brand
  • Connect prospects with your sales team instantly
  • Instantly answer every call
  • Customer retention and referrals
  • Instant update to reports

Customer Centric

  • Save caller’s previous preferences
  • Smart selling -on hold music to play latest offers
  • Personalized greetings
  • Multi-level IVR
  • Gather customer feedbacks

An IVR can be used for a lot more than just routing the calls

Missed Call Tracking

Keep a track on all incoming calls, including the ones you have missed by your agents.

Personalization

Delight your customers with personalized greetings, local language and much more.

Unlimited Channels

Address any number of calls simultaneously to ensure you don’t miss any call.

Call Recording

Automatic recording of every call for training, monitoring and quality purposes.

Admin Portal

Password-protected admin portal gives you the power to manage the campaign with ease.

Call Forwarding

Our solution enables forwarding of calls to any number if not answered at the original extension.